Central Florida Expressway Authority (CFX) expressways are a vital part of the transportation infrastructure in our community. These critical corridors, such as SR 408, are 100% funded by revenues from toll collections – not state or federal taxes. CFX is legally required to collect tolls and bound by our responsibility as essential infrastructure to continue operations. Only the Governor of Florida can suspend tolls, and, unlike in times of large-scale evacuations when tolls are suspended to alleviate increased traffic congestion, traffic has currently lessened and drivers can choose to take tolled or non-tolled roads to safely reach their destination.

Cash collection resumed at 1 a.m. on Monday, June 1, 2020.

On March 19, 2020, CFX temporarily closed in lane staffed toll booths for cash collection of tolls, and shifted to license plate tolling to reduce the potential exposure of both drivers and employees to the COVID-19 virus.

Cash paying drivers, who normally paid at the toll booth, continued to pay the cash rate and received a bill called a Pay by Plate statement in the mail for tolls incurred through May 31, 2020. No additional fees were incurred for toll billing during this temporary suspension.

To always pay the lowest toll rate and manage tolls online, get a free E-PASS sticker.

Yes, the coin machines will still work. You should not receive an invoice for the paid toll.

Effective November 9, 2020, the E-PASS Service Center located at 762 S. Goldenrod Road resumed normal hours of operation.

Yes, but the E-PASS Customer Call Center has implemented staggered shifts following CDC recommendations with hours of operation from 7:30 AM to 7:00 PM, Monday through Friday, and 8:00 AM to 4:30 PM on Saturday.

Customers are strongly encouraged to manage their accounts online or by downloading the new E-PASS app on their mobile device. These digital platforms provide all of the E-PASS customer account tools needed.

CFX Headquarters remains open to allow staff to access the building as needed. However, as of March 23, 2020 CFX Headquarters closed the building to members of the public until further notice.

CFX public meetings are now being held virtually. For a full list of meetings status, visit: https://www.cfxway.com/agency-information/administration/meetings/list/.

Yes, CFX has continued procurements but is using technology to limit public gatherings during procurement meetings in which staff will be deliberating between various proposals. As permitted by law, staff will still assemble to make determinations and those meetings will be recorded. In some instances, a conference call number will be provided for those that want to listen to any such deliberations. This is a temporary measure to ensure that CFX complies with the President’s order to limit gatherings to less than 10 individuals.

As for any procurement items that will require live presentations, participants will be limited in the number of individuals that can present so that the staff members and participants do not exceed ten in a room at any time during the presentation. Since there are limited number of such instances, procurement will be coordinating with individual vendors and taking extra precautions to insure the safety of all involved.