Central Florida Expressway Authority

1) What are the differences between E-PASS & SunPass?

E-PASS is owned and operated by the Central Florida Expressway Authority (CFX) and SunPass is owned and operated by Florida Department of Transportation (FDOT) / Florida Turnpike Enterprise (FTE).

Differences

Feature	E-PASS	SunPass
Toll agency	Central Florida Expressway Authority (CFX), which is governed by local elected officials and appointees from Brevard, Lake, Orange, Osceola, and Seminole counties. The public is invited to attend CFX Board meetings to offer input on roadway projects, tolling policies, or any topic they wish.	Florida Turnpike Enterprise (FTE), part of the Florida Department of Transportation (FDOT)
Toll revenues	Invested locally, in Central Florida	Invested statewide
Types of toll transponders	Sticker, Uni, College branded toll stickers (UF, FSU, UCF)	Sticker and Portable
Cost of toll sticker	FREE	$4.99
Cost of portable	$14.95	$19.99
Discount programs for frequent customers with electronic transponders	Yes. Get more information on toll discounts here.	No
Offer drive-up service to add funds to your account	Yes. Everywhere you see a Reload sign.	No

Similarities

Prepaid electronic toll collection system that allows you to automatically pay tolls as you drive
Toll lanes in FL, GA, and NC accept E-PASS and SunPass
Accepted at Orlando International Airport

2) How are the E-PASS and SunPass toll paying systems linked?

E-PASS and SunPass are prepaid toll collection systems that allow you to automatically pay tolls as you drive on any toll road in Florida, Georgia and North Carolina. This is because Florida toll agencies operate under an interoperability agreement. This agreement is to collect tolls on behalf of the owner of the road. For example, if an E-PASS customer travels on a FDOT/FTE owned toll road, when the customer goes through a tolling point, the tolling system forwards the transaction information to CFX. CFX charges the customer’s E-PASS account and forwards the toll amount to FDOT/FTE. The same process happens to SunPass customers that choose CFX owned toll roads.

Here’s how the interoperability works when functioning properly:

E-PASS and SunPass electronically transfer toll transactions daily for processing.
E-PASS customer toll transactions are posted to your E-PASS account and appear on your E-PASS billing statement.
E-PASS customers receive only one monthly statement, an aggregation of all toll transactions incurred on any toll road where E-PASS is accepted.
E-PASS customers are responsible for ensuring there are sufficient funds on their prepaid account to cover the cost of tolls, regardless of which tolling agency operates the toll road.

3) Where does my E-PASS work?

E-PASS works on all toll roads in Florida and is accepted everywhere SunPass and LeeWay are accepted. This includes toll roads operated by the Central Florida Expressway Authority (CFX), Tampa-Hillsborough Expressway Authority (THEA), Miami-Dade Expressway Authority (MDX), Florida Turnpike Enterprise (FTE) and the Cape Coral, Midpoint Memorial, and Sanibel Causeway bridges in Lee County.

E-PASS is also accepted in Georgia and North Carolina everywhere PeachPass and NC Quick Pass are accepted.

View System Maps:
CFX System Map
THEA System Map
MDX System Map
FTE System Map
Leeway

4) I have additional questions. How do I contact customer support?

If you have questions or concerns, customer support is here to help. Please contact us:

Phone: (407) 823-7277 or 1-800-353-7277
8:00AM – 6:00PM Monday through Friday

Walk-In Customer Service Center

762 South Goldenrod Road, Orlando, FL, 32822
(Located in the Pinar Plaza)
8:00 AM – 6:00 PM Monday through Friday
9:00 AM – 1:00 PM Saturdays

Click the link below to see which Central Florida toll roads are owned by CFX and which are owned by FDOT/FTE?

View Map