If you need emergency assistance, call 911 and report your problem and location.
If you need help with your vehicle, dial *347 (*FHP) and ask for a Road Ranger to be sent to your location. Road Rangers operate from 6AM – 8PM and will follow Florida Highway Patrol’s lead if patrols need to be suspended in sustained winds of 45mph or greater.
Follow @DriveEpass for traffic and roadway alerts
Road Rangers for Roadside Assistance
If you find yourself with car trouble and need roadside help, dial *347 (*FHP) and ask for a Road Ranger to come to your location.
Road Rangers operate from 6AM to 8PM, 7 days a week – 365 days a year. In the event of severe weather, the Road Rangers will follow the Florida Highway Patrol’s lead on suspending patrols in sustained winds of 45mph or greater.
Road Rangers provide drivers with free assistance along central Florida’s toll roads, including State Road 408, State Road 417, State Road 414, State Road 429, State Road 528 and State Road 451. Click here to see the full Road Ranger Coverage Map.
For more information about the Road Rangers, please click here.
Driving in Severe Weather
The Florida Department of Highway Safety and Motor Vehicles advises against driving during a dangerous storm, but if you’re left with no choice, buckle up and follow these safety rules:
- BE PREPARED FOR INOPERABLE TRAFFIC LIGHTS. Traffic lights are designed to keep traffic moving and prevent collisions; however, non-working or missing lights can be a source of confusion for drivers. If a law enforcement officer is present, follow their directions. Otherwise, treat the intersection as if it were a four-way stop sign. If traffic lights are flashing red, come to a complete stop and treat the intersection as a four-way stop. If lights are flashing yellow, proceed with caution and be prepared to yield to oncoming traffic. How do you tell the difference? Most signals at an intersection should be working with the traditional red-yellow-green cycle. If they are not, then something is likely wrong.
- TURN LIGHTS AND WIPERS ON, HAZARDS OFF. Florida law requires that if a vehicle’s wipers are in use, headlights must be on. Please refrain from using hazard lights except in the instance of an emergency.
- SLOW DOWN. Keep a safe stopping distance between vehicles and avoid passing and/or changing lanes. Wet pavement can result in skidding and hydroplaning. Be patient and stay alert. Use the right edge of the road or painted road markings as a guide.
- TURN AROUND; DON’T DROWN. Never drive through flooded areas. The area of roadway beneath the water may be washed out or may conceal debris or even power lines.
- BE CAUTIOUS OF HIGH WINDS. Windy conditions are a driving risk to all vehicles, particularly high-profile vehicles such as buses and trucks. Use extra caution around vehicles carrying cargo. Strong wind can occur anywhere, but it can be more common in wide open spaces, including bridges and highway overpasses. Keep a firm grip on the steering wheel and give large vehicles extra room to maneuver.
Pull Over in Emergencies
Stopping your vehicle in a travel lane puts you, your passengers and other motorists in great danger. Regardless of the situation – severe weather, medical emergency, vehicle accident, flat tire, engine problem – you should pull onto a shoulder or exit to find help or shelter.
- If you need emergency assistance, call 911 and report your problem and location.
- If you need help with your vehicle, dial *347 (*FHP) and ask for a Road Ranger to be sent to your location.
Should you come upon a stopped emergency vehicle, Florida’s Move Over law requires you to vacate the lane closest to the vehicle as soon as it is safe to do so.
Florida Division of Emergency Management: http://www.floridadisaster.org
Hurricane Preparedness Video Library: http://www.drc-group.com/project/jitt.html#hurricane