From the bustling center of downtown Orlando, to the vibrant theme parks, to the suburban communities and all the localities in between, the Central Florida Expressway Authority (CFX) offers you convenient payment options to make traveling toll roads easy.
There are several ways to pay tolls in Central Florida: E-PASS, Pay By Plate Toll Invoice, Cash and Paytollo®. For the E-PASS and Pay By Plate options, motorists can use any lane whereas cash customers must follow the advance signage to direct them to the toll attendant.
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E-PASS Customer Service
E-PASS Service Center
762 South Goldenrod Road
Orlando, FL 32822
Monday through Friday 8 AM – 6 PM
Saturday 9 AM – 1 PM
*Effective 3/18/20 at 6 PM, the E-PASS Service Center will be closed until further notice due to COVID-19
Phone: (407) 823-7277
Available 8 AM – 6 PM, Monday through Friday
*Due to COVID-19, the E-PASS Customer Call Center has implemented staggered shifts following CDC recommendations and temporarily extended its hours of operation from 8 AM to 10 PM, Monday through Friday
E-PASS Mailing Address
P.O Box 720218
Orlando, FL 32872
Drive-Thru Locations to Reload E-PASS
*Temporarily closed due to COVID-19. Reload Lanes will reopen at 1 a.m. on Monday, June 1, 2020.
Get a FREE E-PASS or add funds to your E-PASS account
E-PASS is the preferred method of toll payment for motorists who travel Central Florida’s toll roads. Why? Because E-PASS rates are 23% lower than cash. Plus, E-PASS is the only to offer exclusive customer toll discounts on CFX toll roads in Central Florida.
Traveling outside of Central Florida to Miami, Tampa, Jacksonville or Atlanta? Don’t worry E-PASS has you covered. E-PASS is gladly accepted on ALL toll roads in Florida, Georgia, and North Carolina — everywhere you see the E-PASS, SunPass, LeeWay, Peach Pass, and NC Quick Pass signs. Get More Information about E-PASS.
Pay By Plate
Pay By Plate toll invoicing is an option to “pay as you go” and choose to forgo the benefits of E-PASS toll rates.
With Pay By Plate, an image of your license plate is captured when you pass through the toll plaza. Then, electronically, the toll rate for that particular plaza plus 20-cent for processing is assessed to the vehicle’s owner. A monthly toll invoice is generated and mailed to the registered owner of the vehicle. Payment is due within 30 days to avoid toll violations and fines. To avoid potential late fees, getting an E-PASS is recommended. The best part: E-PASS Sticker is FREE online.
Three Ways to Pay Your Pay By Plate Invoice:
- Online using a credit card
- By phone using a credit/debit card: 1-800-353-7277 or 407-823-7277
- In person using cash or credit/debit card at an E-PASS Customer Service Center
Please provide the reference number and license plate number on your invoice when making payment.
Pay with Cash
*Cash toll collection is temporarily suspended due to COVID-19. See E-PASS or Pay By Plate section for alternative payment options. UPDATE: Cash toll collection will resume at 1 a.m. on Monday, June 1, 2020.
Central Florida is one of the top tourist’s destinations in the world. Because of the number of visitors traveling on our roads each day, the Central Florida Expressway Authority accepts cash at many of its toll plazas. You will see manned and unmanned toll plazas. For those where there is not a toll booth attendant, than exact change is required.
There are several toll roads in Central Florida – and throughout the state of Florida – that feature all-electronic tolling. This means cash is not accepted and the registered owner of the vehicle will receive a Pay By Plate toll invoice in the mail if an electronic device such as E-PASS is not used to pay the tolls. The good news is that E-PASS is accepted on these roads and E-PASS rates are less than Pay By Plate toll rates. That’s why you should consider getting a free E-PASS whether you’re just visiting for a few days or here to stay. Order your E-PASS online and get it in a matter of days. Or, pick up an E-PASS at a drive-thru Reload Lane.
Ramp Plaza Guidelines:
Ramp plazas are unattended so cash customers must use exact change to pay their tolls. Bills are not accepted.
Manned Toll Plazas with Toll Attendant Guidelines:
- Cash customers merge right to pay at the plaza tollbooths.
- Toll collectors cannot accept bills larger than $50.
- Toll receipts are issued upon request.
Replenish your E-PASS with cash
Cash is accepted to replenish E-PASS accounts in the Reload Lanes and at Touch-n-Buy kiosk locations throughout Central Florida.
Drive-Up Reload Service
*Reload Lanes are temporarily closed due to COVID-19. UPDATE: Reload Lanes will reopen at 1 a.m. on Monday, June 1, 2020.
Reload is a drive-thru service where motorists can get a FREE E-PASS Sticker or add funds (Reload) to their E-PASS account using cash or credit/debit card. The Reload Lanes are open seven days a week from 6 AM to 8 PM at the locations below:
- East- and west-bound lanes of State Road 408 at the Conway toll plaza
- North- and south-bound lanes of State Road 417 at the John Young Parkway toll plaza
- North- and south-bound lanes of State Road 429 at the Forest Lake Main toll plaza
If you just got your new E-PASS at the Reload Lane, please visit ReloadEPASS.com and log in with the account number and payment ID on the receipt the attendant gave you. Enter the requested information – like your email, vehicle information – to complete enrollment to avoid potential fees and get additional E-PASS customer benefits. If you have questions, please call an E-PASS customer service representative at 407-823-7277 or 1-800-353-7277 Monday through Friday 8 AM – 6 PM.
Watch this Reload Lane video below to learn more
PayTollo® – Mobile Payment Phone Application
This phone application provides drivers the ability to use their iOS and Android enabled phones to pay tolls while driving. For more information about how PayTollo® works, visit their website at www.PayTollo.com.
PayTollo works on most toll roads and bridges in Florida.