E-PASS customers save an average of 23% on CFX tolls compared with cash customers.
Plus, they are automatically eligible to receive even greater savings through the CFX Customer Loyalty Discount program and Beltway Discounts.
Customer Loyalty Program
E-PASS customers are automatically eligible for discounted savings based on the number of toll transactions per E-PASS transponder on CFX expressways. The more you drive, the more you save. E-PASS customers were awarded more than $16M in customer discounts in FY18 alone.
Because of I-4 Ultimate construction, the CFX Board announced commuter relief discounts for E-PASS customers who frequent the Beltway (SR 414, SR 417, and SR 429). Cash customers are not eligible. The program ends when I-4 Ultimate Project is completed.
|E-PASS Transactions Per Month on CFX Expressways||Customer Loyalty Discount||Beltway Discount*||Total Discount|
|20-39 CFX Tolls||0||5%||5%|
|40-79 CFX Tolls||10%||5%||15%|
|80+ CFX Tolls||15%||5%||20%|
*Conditioned on actual revenues trending 2%+ above March 2015 projections for the 6 year I-4 Ultimate construction period. Beltway discount only applied to CFX portions of SR 417, SR 429 and SR 414 for Florida transponders.
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Note: The Osceola Parkway and Poinciana Parkway in Osceola County are expressways owned and operated by Osceola County and the Osceola County Expressway Authority(OCX). The Central Florida Expressway Authority (CFX) has partnered with OCX through an Interlocal agreement to provide customer service utilizing CFX’s E-PASS program which includes customer support for E-PASS and Pay by Plate processing and invoicing. CFX does not own or operate OCX’s roads nor do we oversee their toll rates. For questions about OCX’s toll rates, please contact OCX directly at Ph. 407-742-4200 or via email at firstname.lastname@example.org. Thank you.
For information, click here.
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E-PASS Customer Service
E-PASS Service Center
762 S. Goldenrod Rd.
Orlando, FL 32822 | map it
Hours: 8 a.m.-6 p.m., Mon-Fri
Phone: (407) 823-7277 or 1-800-353-7277
Available 8 a.m.-6 p.m., Mon-Fri