Contact Us
Whether you have questions about CFX or would like help with your E-PASS account, you’ll find many ways to contact us right here.
E-PASS Customer Service
Call Us
Speak with an E-PASS
customer service representative
in English or Spanish.
(407) 823-7277
or 1-800-353-7277
Monday through Friday
7:30 AM – 7:00 PM
Saturday
8:00 AM – 4:30 PM
E-Mail Us
Send us an e-mail and
we will respond to
your request as
quickly as possible.
Visit Us
Visit our walk-in E-PASS Service Center to pay your bill, add funds to your account, pick-up a free E-PASS and more.
Click here for detailed directions to the E-PASS Service Center
Monday through Friday
8 AM – 6 PM
Saturday
9 AM – 1 PM
Frequently Asked Questions
We’ve probably answered your question here. Choose a category to find the answers to our most popular questions.
Tell Us How We Can Help You
If you have any other questions, please fill out the form below and we’ll get back to you as quickly as possible.
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Your information will not be sold, bartered, or shared by the Expressway Authority without your permission, unless we are required to do so by law.
Florida has a very broad public records law (F.S. 119). All electronic messages to and from the Expressway Authority are kept as a public record. Your e-mail communications, including your e-mail address may be disclosed to the public and media at any time, upon request. Also, under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
E-PASS Customer Service Center
E-PASS Service Center
525 South Magnolia Ave
Orlando, FL 32801
Hours of Operation:
Monday through Friday 8 AM – 6 PM
Saturday 9 AM – 1 PM
Please click here for detailed directions to the E-PASS Service Center
E-PASS Mailing Address
P.O Box 720218
Orlando, FL 32872
Central Florida Expressway Authority
CFX Headquarters
4974 ORL Tower Road
Orlando, FL 32807*
Phone: (407) 690-5000
Fax: (407) 690-5011
Email: info@CFXway.com
*CFX Board Meetings are held at this address
Media Inquiries
Brian Hutchings
Manager of Communications
Phone: (407) 690-5343
Email: Brian.Hutchings@CFXway.com
Governing Board Inquiries
Phone: (407) 690-5000
Governing Board Member Information
Public Records Requests
Records Management Department
Phone: (407) 690-5000
Email: PublicRecords@CFXway.com*
*Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.