Contact Us

Whether you have questions about CFX or would like help with your E-PASS account, you’ll find many ways to contact us right here.

E-PASS

E-PASS Customer Service

Call Us

Speak with an E-PASS
customer service representative
in English or Spanish.

(407) 823-7277
or 1-800-353-7277

Monday through Friday
7:30 AM – 7:00 PM

Saturday
8 AM – 4:30 PM

E-Mail Us

Send us an e-mail and
we will respond to
your request as
quickly as possible.

info@CFXway.com

Visit Us

Visit our walk-in E-PASS Service Center to pay your bill, add funds to your account, pick-up a free E-PASS and more.

Click here for detailed directions to the E-PASS Service Center 

Monday through Friday
8 AM – 6 PM

Saturday
9 AM – 1 PM

Frequently Asked Questions

We’ve probably answered your question here. Choose a category to find the answers to our most popular questions.

Tell Us How We Can Help You

If you have any other questions, please fill out the form below and we’ll get back to you as quickly as possible.

    * = required field









     

    Your information will not be sold, bartered, or shared by the Expressway Authority without your permission, unless we are required to do so by law.

    Florida has a very broad public records law (F.S. 119). All electronic messages to and from the Expressway Authority are kept as a public record. Your e-mail communications, including your e-mail address may be disclosed to the public and media at any time, upon request. Also, under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

    Central Florida Expressway Authority Privacy Policy.

    E-PASS Customer Service Center

    E-PASS Service Center

    525 South Magnolia Ave
    Orlando, FL 32801

    Hours of Operation:

    Monday through Friday 8 AM – 6 PM
    Saturday 9 AM – 1 PM

    Please click here for detailed directions to the E-PASS Service Center 

    E-PASS Mailing Address

    P.O Box 720218
    Orlando, FL 32872

    Central Florida Expressway Authority

    CFX Headquarters

    4974 ORL Tower Road
    Orlando, FL 32807
    *

    Phone: (407) 690-5000
    Fax: (407) 690-5011
    Email: info@CFXway.com
    *CFX Board Meetings are held at this address

    Media Inquiries

    Brian Hutchings
    Manager of Communications
    Phone: (407) 690-5343
    Email: Brian.Hutchings@CFXway.com

    Governing Board Inquiries

    Phone: (407) 690-5000
    Governing Board Member Information

    Public Records Requests

    Records Management Department

    Phone: (407) 690-5000
    Email: PublicRecords@CFXway.com*

    *Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

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