Contact Us

Whether you have questions about CFX or would like help with your E-PASS account, you’ll find many ways to contact us right here.

E-PASS Customer Service

CALL US

Speak with an E-PASS
customer service representative
in English or Spanish.

(407) 823-7277
or 1-800-353-7277

Mon-Fri 8 a.m.-6 p.m.

E-MAIL US

Send us an e-mail and
we will respond to
your request as
quickly as possible.

info@CFXway.com

VISIT US

Visit our walk-in E-PASS Service Center to pay your bill, add funds to your account, pick-up a free E-PASS and more.

Mon-Fri 8 a.m.-6 p.m.
Sat 9 a.m.-1 p.m.

Frequently Asked Questions

We’ve probably answered your question here. Choose a category to find the answers to our most popular questions.

Tell Us How We Can Help You

If you have any other questions, please fill out the form below and we’ll get back to you as quickly as possible.









Your information will not be sold, bartered, or shared by the Expressway Authority without your permission, unless we are required to do so by law.

Florida has a very broad public records law (F. S. 119). All electronic messages to and from the Expressway Authority are kept as a public record. Your e-mail communications, including your e-mail address may be disclosed to the public and media at any time, upon request. Also, under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

To review our Privacy Policy, please click here.

E-PASS Service Center Location

Eastside Service Center
762 S. Goldenrod Rd.
Orlando, FL 32822  | map it

Hours of Operation
Mon-Fri 8 a.m.-6 p.m.
Sat 9 a.m.-1 p.m.

E-PASS Mailing Address
P.O Box 720218
Orlando, FL 32872

Central Florida Expressway Authority

Corporate Office
4974 ORL Tower Road
Orlando, FL 32807 | map it

Ph: (407) 690-5000
Fax: (407) 690-5011
Email: info@CFXway.com
*CFX Board Meetings are held at this address

Media Inquiries

Brian Hutchings
Senior Communications Specialist
Ph: (407) 690-5343
Email: Brian.Hutchings@CFXway.com

Governing Board Inquiries

Ph: (407) 690-5000
Governing Board Member Information

Public Records Requests

Records Management Department
Ph: (407) 690-5000
Email: PublicRecords@CFXway.com*

*Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.