You purchased your E-PASS on Amazon. Now what? We're here to help you get started

Thank you for your purchase of an E-PASS toll transponder! Whether you purchased an E-PASS sticker, Uni, or CollegePass, we’ve got you covered with the information you need to get started.

Below, you’ll find a guide on how to set-up your E-PASS account, how to install your transponder, how to manage your E-PASS toll account, and answers to the most common FAQs to help you troubleshoot and get the most out of your purchase.

Note: You only need ONE transponder per vehicle, and you must have an active E-PASS account. Please note that E-PASS transponders cannot be added to any other agency (SunPass, E-ZPass, etc.) accounts, they only work with an E-PASS account.

1 - Transponder Delivered 2 - Activate Account - 3 - Install Transponder - 4 Road Ready
What You Need to Activate with E-PASS

If you are a new E-PASS customer, you will need to create an E-PASS account when you activate your transponder. To open an E-PASS account, you will need your driver’s license, vehicle license plate number and a credit/debit card to set up your account. An initial deposit of $10 is required and will be available to use for payment of future tolls.

Whether you are a new or existing E-PASS customer, your new transponder must be added to your E-PASS account. Existing customers, can add this transponder to an existing vehicle or add a new vehicle to their account. You can activate your transponder whether online, via the E-PASS app, by calling the E-PASS Customer Service Center at (407) 823-7277, in person at the E-PASS Service Center or at the Reload Lanes.

Where to Find Your Transponder Number

When activating your Uni, your Transponder Number is the 13-digit “FL ID” code printed on the bar code sticker. The same number is also located on the back of your transponder.

Important Tips and Reminders

How to Install Your E-PASS in a Few Easy Steps
Image showing Approved Transponder Mounting Locations

Whether you purchased an E-PASS Sticker, CollegePass or one of our Uni transponders, place it on the windshield’s interior directly behind the rear-view mirror. Click here to view installation instructions.

After properly installing your transponder, you’ll be ready to hit the road with confidence!

Helpful Tips to Keep in Mind
  • Works on all FL, GA & NC toll roads.
  • Uni toll pass works in 19 states.
  • Works in all express lanes.
  • Transponders can be transferred from vehicle to vehicle including rental cars of the same class.
  • Only one transponder per vehicle is allowed to prevent duplicate charges or other billing issues.
  • View E-PASS User Agreement (PDF).