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CFX Board Approves Roll Back Of Planned Toll Increase With New “Customer First” Toll Policy

At the Board meeting on Thursday, February 9, 2017, by unanimous vote, the Central Florida Expressway Authority (CFX) Board approved a motion to eliminate a planned 15 percent toll increase that was to take effect on July 1, 2017. In making the decision, the CFX Board cited the agency’s strong financial heath in recent years.

Under the new “Customer First” toll policy, there will be no toll increase in Fiscal Year 2017, and starting July 1, 2018, annual toll increases for electronic (E-PASS) customers will be lowered to either 1.5 percent or the Consumer Price Index in the South (whichever is higher). The Board action replaces CFX’s 2009 Toll Rate Policy which called for a 15 percent toll increase every five years.

Under the new policy, tolls for cash customers will increase upward to the next quarter when the electronic rate reaches to within 10% of the cash rate at each individual plaza.

“A customer that spends $100 a month in tolls stands to save nearly $1,000 in tolls over the next six years,” said CFX Treasurer Jay Madara who helped craft the new toll policy. “I believe the action taken today by the Board sends a clear message to the Central Florida community that we are thinking customer first.”


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