As a proactive measure to prevent the spread of the COVID-19 virus, the Central Florida Expressway Authority (CFX) is temporarily closing its headquarters located at 4974 ORL Tower Road, Orlando, FL 32807 effective Monday, March 23, 2020.
During this time, CFX team members can be contacted by:
• Email at: info@cfxway.com
• Phone: 407-690-5000
CFX encourages all E-PASS customers to manage their account online or download the free E-PASS app. CFX also encourages customers to view the Frequently Asked Questions section of the website for answers to some of the most commonly asked questions.
Customers with payment or account questions can contact customer service by:
• Phone: 1-800-353-7277, Monday – Friday: 8AM – 10PM
(Note: Wait times may be longer during peak hours because CFX is implementing staggered shifts to meet CDC staffing recommendations.)
• Email: E-PASS@CFXway.com
CFX is actively monitoring the ongoing developments relating to COVID-19 and will update the website, as well as Facebook and Twitter with the latest announcements.
About the Central Florida Expressway Authority
The Central Florida Expressway Authority (CFX) is an independent agency of the State of Florida that operates and maintains a regional network of expressways for 3 million residents of Brevard, Lake, Orange, Osceola and Seminole counties and more than 75 million annual visitors to Central Florida. CFX’s 125-centerline mile, user-funded system includes 69 interchanges, 17 mainline toll plazas, 74 ramp toll plazas and 339 bridges. On average, more than 1.3 million toll transactions are recorded daily, nearly 90 percent of them electronically. CFX operates E-PASS, the first electronic toll collection system in Florida, with over 500,000 E-PASS accounts. For more information, visit CFXway.com.