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CFX TEMPORARILY SUSPENDS CASH TOLL COLLECTION; CLOSING HEADQUARTERS & E-PASS WALK-IN CENTER DUE TO HURRICANE NICOLE

Orlando, Fla. (November 9, 2022) – Central Florida is under a Hurricane Watch and Tropical Storm Warning ahead of Hurricane Nicole. To ensure the safety of all, the Central Florida Expressway Authority (CFX) will temporarily suspend cash toll collection and close its headquarters and E-PASS Customer Service Walk-In Center.

CFX closure details due to Hurricane Nicole and Veteran’s Day are as follows:

  • CFX Headquarters, located at 4974 ORL Tower Road, Orlando, FL 32807 will temporarily close effective Wednesday, November 9 at 3:00 p.m. and resume regular hours of operation on Monday, November 14, 2022. The building is closed Friday to observe Veteran’s Day.
  • E-PASS Customer Service Walk-In Center, located at 525 S. Magnolia Avenue, Orlando, FL will be closed Wednesday, November 9 at 2:30 p.m. – Friday, November 11. Resuming normal operational hours on Saturday, November 12. Please monitor social media for extended closures if needed over the weekend.
  • Cash Toll Collection, CFX will temporarily suspend cash toll collection to ensure the safety of toll collectors, starting Wednesday, November 9 at 2:30 p.m. Anticipate cash toll collection to resume, Friday, November 11 at 6:00 a.m. All drivers paying tolls with cash will be charged at the cash rate via toll invoice during this time.

The E-PASS Customer Service Call Center will remain open with limited staffing Wednesday, November 9 through Thursday, November 10. During this time, customers may experience longer than normal wait times. As always, CFX encourages all E-PASS customers to manage their account online or download the free E-PASS app.

The E-PASS Customer Service Call Center will be closed on Friday, November 11 in observance of Veteran’s Day.

CFX is actively monitoring the ongoing developments relating to Hurricane Nicole and will update the website, as well as Facebook and Twitter with the latest announcements and closures.

 

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